I played and played and played winning anywhere from zero cents to 17 cents normally. Finally made it to $1000, the amt they said I had to win in order to withdraw. Now it won’t let me withdraw. I’ve searched everywhere I can think of for customer service but can’t find anything.I spent a couple months playing to get that money. Crept my way to $1000 and watched a billion ads but I was determined to win. I GOT NOTHING

Betting limits are low, making it almost impossible to win a decent amount.

I have still yet to receive any updates o. My 123k winnings, they also blocked my chat from talking g to online support and are currently behind on their government paperwork and th3 company looks as if it will be dissolved within the next month. Basically their a fraud. And i hate to say it but been going down hill it seems ever since I won the money and they not paying it , seems to be their doing whatever they can to not pay me because they dont have any excuse not too . Iv sent official demand letters and emails to them recently. Do not play here

#Alcazar is a world best community and profitable project💯 and the leo is a world best token i am very happy with alcazarThanks for alcazar team😊

Wont redeem at all. Wont respond to emails. Support chat (when theyre online even) doesnt do anything except "let the appropriate" team know. Cant even redeem their minimum. casinoguru's mediators cant get them to respond either. Scummy site

Above and beyond expectations. Isobel,Sabrina,dalton and Heather really takes care of the vip customers