This company wont pay out. They ask for all kinds of identification, which is fine i get that trying to keep your account secure. But i sent passport, bank card, utility bills, screen shots of paypal. This wasnt enough! They asked for photo of an old card ( hence the word old) this was a lost card and had had two cards since this! No way i could photograph something i did not have. So i found an old bill with a transaction using this 'old card' then my account was blocked. Ive sent them 7 emails since then, and 4 days with no reply.. ( they were before hand replying quite quickly) my balance ( my winnings are there but they blocked my account. Ive done absolutely everything. Seems to me like they trying to withhold winnings! Beware!

i love the game. very fun and interesting

Honestly my experience with these guys has been mostly a breeze even though it's hard at times to get ahold of customer service I still give em 5/5

They are theives. Brango is the same way. After winning and requesting to withdrawl winnings this is the email they sent. Hi JoyChloe here from the Platinum Reels Casino. We trust you are safe and well.I am reaching out to you on behalf of the finance team, regarding your recent withdrawal. Please note that your withdrawal has been cancelled and your casino account has been locked by our system  due to a link with negative activity. At support level, we do not have access to the exact details or type of activity identified, however these may vary between chargebacks and found arrest records. We do wish you the very best of luck in your future endeavours. Should you require further assistance, please don’t hesitate to contact us as we are available 24/7 for your convenience. Kindest regards,ChloePlatinum Reels Online Casino

Very good experience

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