I do like casino guru and think it’s a good platform. The complaint process is extremely long and slow. My complaints keep getting rejected for the completely wrong reason not even linked to the complaint and it takes over a week for a response from casino guru.

I recently submitted a formal complaint to CasinoGuru regarding Bino.bet, after waiting several weeks for a €3,996 withdrawal that is still stuck on “pending”. Despite multiple emails, Bino.bet continues to respond with vague excuses like “please wait” or “we are processing it,” but nothing ever happens.With my complaint, I included clear evidence: screenshots of the pending withdrawal, email conversations, and the exact dates involved.I’ve read many positive stories from other players who had their issues resolved through CasinoGuru, which gives me confidence that they take these cases seriously and genuinely try to help.I’ll update this review based on how things progress, but for now: huge respect to CasinoGuru for offering a platform where players can be heard. We truly need this in the online casino world.

Representatives responded in a timely manner on the chat line and was able to assist me in getting my reception reward without too much hassle

i won 500 on a football competition ,,,i was delighted ,,they got in touch straight away ,,,what a fantasic site it is and all free,,,also lots of tips and info on there site that comes in useful,,,a cracking site anyone interested in competions and betting,,,highly recommend

I have short experience with casino, but i can already honestly say, that they have very helpful and patient customer service on chat 😊 of course main positive impressions i had because od no deposit crypto bonuses. Not one, but few and with really low wager, so i could easily win real money and at the end withdrawal which is instant on cryptocurrencies and Basic verification made rights after registration is enough to pay out our money.

Good people to play with

Quick payouts and responsive support define my experience at T.G.Casino. They just need to ramp up the excitement factor a bit.